Customer Support Officer

AI Business School

Company Introduction:

Are you passionate about life-long learning, Artificial Intelligence and digitization? Are you a quick learner, motivated by fast professional growth opportunities? Are you a team-player, who thrives in a dynamic, multi-cultural environment? Join our efforts to create the most comprehensive portfolio of learning content on AI and Digitalization. Become an AI Business School Course and Platform Operations team member.

The AI Business School offers the most comprehensive world-class learning portfolio on AI, robotics, data and further related digital technologies. Our learning content covers a broad range of solutions. All learning modules, courses and programs are produced in collaboration with globally leading experts, companies and institutions. To really achieve world-class quality for our learners. With inspiring documentary-style, Netflix-like video clips, we present digital and AI technologies in real-life action.

Job Description:

We are currently looking for a customer support officer who will be responsible for communication with the end learners of our corporate clients.

Responsibilities:

·      Development and execution of the communication strategy for individual clients,

·      Creation of communication campaigns for personal coaching,

·      Communication and facilitation of groups of learners on the virtual learning platform,

·      Provide first level customer support to end learners

·      Manage of processes for internal communications

Qualifications:

·      Bachelor’s Degree in the related discipline of the technical industry or equivalent experience

·      Excellent writing and communication skills

·      Proven ability to adapt to new technologies and learn quickly

·      Strong personal organization skills, as well as prioritization and time management skills

·      Ability to manage multiple, complex, high-priority tasks and situations across multiple accounts,

·      Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable.

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Before applying for this position you need to submit your online resume. Click the button below to continue.

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AI Business School

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