Assessment – New customer interaction models
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Question 1: The image represents which modern solution for customer interaction?CorrectIncorrect
Question 2: In which four insurance-related tasks can chatbots maximize business value?CorrectIncorrect
Question 3: In your estimation, what was the number of digital voice assistants in use worldwide in 2020?CorrectIncorrect
Question 4: Which region has the biggest number chatbots in insurance?CorrectIncorrect